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The exciting Segway ride and the nightmare that followed

The coveted OTAOI convention kicked off at the picturesque Cape Town in South Africa with TrawellTag Cover-More protecting all the delegates with specialized travel assistance & insurance. The old Boy Scout pledge says “Be Prepared”. The convention committee’s foresight to partner with TrawellTag Cover-More for comprehensive assistance services proved to be extremely crucial when Ms. June Mukherjee, a senior journalist and convention delegate, set on an adventurous Segway ride. The enjoyable ride turned into a nightmare within minutes when she fell off the Segway and realized her right leg was non-functional.

Ms. Mukherjee was traumatized from the accident as she was all alone in a foreign country, far from her family. The Convention organisers, however, contacted the emergency assistance team of TrawellTag Cover-More who then swung into action immediately. After speaking with Ms. Mukherjee to comfort and counsel her, the emergency assistance team arranged for her admission into one of the most renowned medical facilities in South Africa, where she was detected with multiple fractures from her right knee to the ankle. The assistance team constantly monitored her heath condition by coordinating with the doctor handling her case while reassuring her that she was in safe hands.

Necessary arrangements for Ms. Mukherjee’s subsequent surgery were undertaken and all the financial aspects of the procedure were taken care of. Once she was fit to travel, Ms. Mukherjee was flown back to India under expert medical supervision. Throughout this period, TrawellTag Cover-More was constantly by her side, to ensure and assure Ms. Mukherjee that she was in the safest hands possible.

Ms. Mukherjee quoted that with the support offered by TrawellTag Cover-More, she was able to receive the best treatment and remained stress-free through the course of recovery in South Africa as well as during her journey back home to India. “We are extremely grateful to TrawellTag Cover-More for their prompt assistance services that ensured our delegate made it back home safe and sound” – OTOAI Convention Committee

“Going by my experience, global assistance & insurance provided by TrawellTag Cover-More should be regarded as a travel essential by every traveler!” – Ms. June Mukherjee, Senior Journalist.